FREQUENTLY ASKED QUESTIONS
Passes and Subscriptions
What is the difference between a ticket, a pass, and a subscription?
A Season Pass is for live concerts. A pass allows patrons to bundle their tickets for the season for a discount on the total.
A Subscription is a Virtual Subscription. These can be purchased as a standalone subscription or as a complement to a pass for live concerts
A ticket is considered a Single Ticket.
Can I purchase a virtual subscription if I live outside the USA?
Yes you can, upon request. Please contact us directly for more information.
Orders
What if I want to change my Season Pass or Subscription during the season?
Season Passes, Tickets, and Subscriptions are non-refundable. However, we do allow patrons to change which concert they would like to attend after purchase. If you would like to request a change, please contact us.
Are my tickets refundable?
Unfortunately, we are unable to offer refunds for tickets in the case a patron is unable to attend a performance. Your ticket can, however, be converted into a tax-deductible donation. Please contact the box office at boxoffice@nlca.com or 612-722-2301 to do this.
Performances
Is there reserved seating at concerts?
Seating for concerts is general admission for most patrons, though there is some reserved seating for Subscribers, members of the Director's Circle, and Groups.
Is there accessible seating at concerts?
We work to designate accessible seating at each venue in which we perform. Depending on the building though, spaces may be limited. Please arrive early (doors open 45 minutes before concerts) and ask and usher for assistance to find accessible seating.
How long are concerts?
Most performances are 75 to 90 minutes in duration and without intermission.